International Orders
We are pleased to offer our customers International Shipping.
We ship internationally by weight via UPS, DHL and USPS. Shipping does not include duties and taxes (see below for more information).
Items that are NOT eligible include:
- Furniture and oversized rugs. (Please note we cannot ship rugs to certain countries, for more information please contact us)
- Hazardous materials, live botanicals, aerosols, food products and other items restricted from exporting Items with licensing restrictions
- Perfume
- Fragile items such as mirrors and some home décor.
- Gift Cards
Our lighting fixtures are UL–Listed and manufactured in compliance with U.S. standards. If you are purchasing this item for use outside of the U.S., use only with the appropriate outlet adaptor and voltage converter for your country. Do not plug into an electrical outlet higher than 110–120V as this could result in fire and/or injury.
Customs and Duties
The customer is responsible for all taxes and duties (including VAT) imposed by your country of residence. We are not responsible for any packages held by international customs agencies, and it is not the responsibility of Lavender Fields to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.
Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of. If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping. If it is a custom piece and it is returned to us, you should contact us immediately to arrange reshipping as custom orders are final sale and we cannot refund you for the purchase.
Lavender Fields has the right to refuse any international order.